Deanna Zandt
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Deanna Zandt's articles
AmazonFAIL: How Online Social Tools Can Wreak Havoc — and Repair It
by Deanna Zandt
April 13, 2009 - 12:09pm (Print)
Over the holiday weekend, a firestorm let loose on the Internet: For no apparent reason, books on Amazon.com with feminist, LGBT and sexual-empowerment themes were removed from the sales rankings, numbers that show how well a product is performing on the website.
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