RH Reality Check
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I Am A Mad Woman

Crystal Merritt's picture

Editor's Note: Also check out our RH Reality Check roundtable on Mad Men, featuring staff writers Pamela Merritt, Amanda Marcotte, and Sarah Seltzer. Sarah kicked off our salon Wednesday, Amanda responded on Thursday, and Pamela adds her thoughts today. After the premiere (August 16), we'll start a second round of conversation! Below, Crystal Merritt shares her story of being a "mad woman."

I am an ad woman, a feminist and a fan of Mad Men. (We like our target audience definitions in advertising.) Over my 16 years in advertising, the biggest changes for women I've noticed are more women in senior management, better work-life balance policies, more women clients, growing acceptance of in-office dating, out lesbians, the death of hosiery, and the influx of very high heels as a personal style statement. I am happy to see all of these trends except for the shoes, but that's just because my feet can't handle the pain.

I haven't noticed a lessening of the patriarchy's grip. But I also don't feel its grip very tightly, if at all. I've done well. I work at an agency with women at every level, in every department. I even have female heroes in the industry like Carol H. Williams, a rock star advertising entrepreneur. I rarely consider whether patriarchy impacts my work.

Mad Men's world of Sterling Cooper, by contrast, is steeped in patriarchy. Women are sex objects. Housewives. Barely tolerated copywriters. Disdained researchers. I particularly identify with the disdained researcher in the first episode, and laughed out loud when Don Draper threw her analysis in the trash after she left his office. I develop consumer insights and share research findings regularly and feel her pain. Advertising at its best is somewhat primal; a good creative director knows when to trash the research. And a good strategic planner knows when to trust the creative instinct and when to fight for the insight. And while I regularly fight for an insight, I am confident that my gender is not to blame when it's dismissed. There are just too many powerful women in advertising for patriarchy to run the show.

Don't get me wrong. There are more men at the very top than women. And I have seen men flee to the boy's club or resort to locker room chatter now and again. Gender-inflected dynamics exist. But watching Mad Men has made me reflect on how far the industry has come, and how female-dominated advertising actually is.

The era depicted, advertising's Golden Age, was surely not as welcoming to women as agencies are now. But let's set the record straight; agencies weren't always as oppressive as the show suggests. Bust magazine ran a terrific story in the December/January issue titled "Mad Women" highlighting the role trailblazing women played in advertising. While agency life surely reflected the challenges in the culture at large, advertising as an industry was more open to women than other fields. And women have shaped how advertising depicts and speaks to women for years. Did you know that copywriter Helen Lansdowne Resor was responsible for the first use of sex appeal in advertising, with her line, "A skin you love to touch," for Woodbury soap? A suffragette and ultimately a vice-president at J. Walter Thompson, she was recognized as a pioneer for women in the field by Ladies Home Journal in the 1920s. Her career predates the Mad Men era.

Consumers cracked the doors open for women in advertising. Consumers drive everything we do, and the primary target audience for many products then and now is women 18 - 49 or women 25 - 54. Even the patriarchy understood that women matter in advertising. In the ‘40s women were writing department store copy to appeal to women shoppers. By the ‘60s the importance of women as shoppers was widely understood. David Ogilvy, one of the legends of the Mad Men era, famously said, "The consumer isn't a moron; she is your wife." Women drove household spending then just as they do now. Today the influence of female consumers has expanded from department stores and grocery stores. Women buy more cars than men. Women buy more electronics than men. Women vote more than men. Women make healthcare decisions.

Mad Men's Peggy Olson, a rising copywriter at Sterling Cooper, succeeds because her copy is just that good. In the first season she quietly had a baby and then relinquished it. She cracked the code on how to speak to women about lipstick with the line "a basket full of kisses." She discovered the real consumer benefit of a buzzing vibrator and brought the insight of the Big O to a meeting. She's still not making the coveted big trips to the West Coast to pitch potential clients that she's clearly earned; patriarchal mores of the day have her staying home.  But she's striving and thriving outside of the secretarial pool. We've seen Peggy demand (and get) a raise and an office, make the most of her assignments, sell her ideas in meetings and generally hold her own in the boy's club of Sterling Cooper. Don Draper, committed chauvinist, respects her talent - he can recognize a good idea when he sees one.

One of Sterling Cooper's Madison Avenue rivals on the show is the real-life agency Doyle Dane Bernbach. Partner Bill Bernbach once said, "The most powerful element in advertising is the truth." He was a creative influence on Mary Wells, and the truth is she was one of the biggest ad legends of the era. Wells was writing copy at DDB in Manhattan in the early ‘60s; she went on to found Wells Rich Greene in 1966. By 1969 she was the highest paid executive in advertising, pulling down $225,000. Not the highest paid woman; the highest paid, period. If "I love New York," "Friends don't let friends drive drunk," and "Trust the Midas touch" are familiar, then you have felt her influence over the years. (If they're not familiar, you're so young I hate you.) I wonder how different Mary Wells' experience was when compared to Peggy Olson, my favorite character on the show.

None of Mad Men's women have it all, and nor do we today, but our place in the advertising industry is solid. We don't have to fight the blatant sexism depicted on the show. In fact, our numbers and influence have grown to such an extent that we must now hold ourselves accountable for what we achieve, and how. Advertising rarely seeks social change; pro-bono work and issue campaigns are the exceptions. We're in the business of selling stuff cloaked in ideas, not the ideas themselves. Who is to blame if ideas designed to sell undermine the place of women in society and do cultural harm while achieving commercial success?

As a woman in advertising with an evolving feminist consciousness, I'm faced with the implications of how we wield our power to persuade. Mad Men has made me think hard about the fact that we have a seat at the table and voices that carry. Almost every ad you see had to get past a woman before it got to you - probably a bunch of women - from agency staffers to clients. Will we have the courage and the consciousness to make a stand for women in our daily work? Like Barbara Gardner Proctor who was fired for refusing to work on a campaign she considered racist and sexist before she founded her own agency, Proctor and Gardner Advertising, in 1971.

Women in advertising have the power to shape normative images of the female experience; what is desirable, acceptable and believed to be true. You don't have to reinforce patriarchy to do great work. If you see echoes of patriarchy in an ad today, you owe women in advertising the respect of holding us accountable for the work, too. We're actively participating in the creation of the work you see, following in the steps of Mad Women.


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3 comments
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Thanks for this. My husband has been bringing Mad Men home on DVD and it's inspiring to hear how the issues in this thought-provoking show are showing up in today's world.

Submitted by M Wolfe-Roberts on August 16, 2009 - 8:06pm.

Have things in advertising really changed that much since 2005, when Neil French described women as "a group that will inevitably wimp out and go suckle something"?

(http://www.sonyaamt.com/Article/Issue%201%20-%20Women's%20Rights.doc)

Submitted by Anonymous on August 16, 2009 - 8:53pm.

Great article. A friend of mine and I were discussing the show this weekend in anticipation of the season premiere. We both agreed it was a very well-done show that we like a lot...but at times makes us a bit sick over the portrayal of women. I think some of it is more historic fiction than actual history...after all men do love their "fish tales"...but there are times I literally need to turn the show off as I cannot watch or condone what I see on the screen.

I worked in TV, advertising & marketing and did find them to be more women-centric and friendly than many other fields.

Submitted by leanneclc on August 17, 2009 - 1:23pm.